1. Core Principles
2. Collection of information
When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.
Usage Information. This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.
Cookies And Other Technologies. We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services.
- MOBILedit Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with MOBILedit ads. For example, if you visit MOBILedit and also use a social media platform, you may see a MOBILedit ad in your social media newsfeed or timeline.
- Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
Device Identifiers. We use device identifiers to track, analyze and improve the performance of the Services and our ads.
Phone content. Our apps don't send any data such as contacts, messages, photos, application data to our server without a permission from the user. User data is only received by us if you actively choose to send us the data. This means sending us log files, dump files, or if you intentionally upload your data to our MOBILedit cloud.
License Information obtained upon a purchase – Name, Company, License Key, Email and IMEI number (manufacturer make and model of your mobile device). This information will be used for an activation process, thereby matching the license database to allow activation of the software (a full usage). IMEI of the connected phone is used as a unique identifier for a single phone activations or phone limited activations. Furthermore, you agree to allow this information to be used by COMPELSON Laboratories and their respective partners.
We may send emails strictly to only those users who opt-in to register for a newsletter. Only relevant information about new updates, products and technologies are sent. We never provide email addresses to any other third party. Emails are infrequent with a clear opt-out option.
When you use the Services, we may share your information only as described below:
Following The Law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of MOBILedit or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.
Business Transfers. If we're involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.
While no service is completely secure, we have a security team dedicated to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.
We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us at firstname.lastname@example.org. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.
To modify or delete the personal information you have provided to us, simply log into the Services and update your profile. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.
We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.