PRIVACY POLICY

 

Thanks for visiting MOBILedit website! This Privacy Policy describes what information we collect and how it's used and shared. If you don’t agree with the terms of this Privacy Policy, you may not access or use the Services. If you have any comments or questions about this Privacy Policy, feel free to contact us at support@mobiledit.com.

1.    Core Principles

When it comes to your personal information we believe in transparency, not surprises. So before we get into the details, we want to share with you a few of our core privacy principles. First, we don’t sell your personal information to anyone. It’s just not the type of business we’re in. Second, we don’t ask for your personal information unless we need it to provide or improve the Services for you. Third, we don’t share your personal information unless you’ve specifically allowed it, or for the very limited purposes described below. Finally, we appreciate that when you use our services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.

2.    Collection of information

Cloud Storage

When you use our MOBILedit Cloud service, we collect the following information, and use it only as described below:

Account Information. This may include your name and email address. We use this information in the ways you would expect, such as to set up your Account or contact you.

Data You Provide Us. When you use the Cloud Services, we store, process and transmit your User Content (such as your contacts) over secured protocol. We process and store such files and information in order to provide you with the service.

Payment

Payment Information. When you initially provide or update your payment information, it is transmitted via an encrypted connection to our Payment Processor, MyCommerce. MyCommerce uses and processes your payment information in accordance with MyCommerce’s Privacy Policy. We don’t store any of your payment information.

Contacting Us

When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you.

Website Visits

Usage Information. This includes information about your activity on and interaction with the Services, such as your IP address, your device or browser type, the webpage you visited before coming to our sites and identifiers associated with your devices. This information enables us to analyze how the Services are being accessed and used, and to track performance of the Services.

Cookies And Other Technologies. We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services.

This Cookie Policy describes how MOBILedit uses cookies and similar technologies to provide, improve, promote and protect the Services. If you have any comments or questions about this Cookie Policy, feel free to contact us at support@mobiledit.com.  

Cookies. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

  • Authentication, Personalization And Security. Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.  
  • Performance And Analytics. Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and Your Sites’ performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.
  • Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. We also may use third party cookies, such as Google Analytics, to assist with analyzing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
  • MOBILedit Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with MOBILedit ads. For example, if you visit MOBILedit and also use a social media platform, you may see a MOBILedit ad in your social media newsfeed or timeline.
  • Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

Device Identifiers. We use device identifiers to track, analyze and improve the performance of the Services and our ads.

We may modify this Cookie Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures.

Applications

Phone content. Our apps don't send any data such as contacts, messages, photos, application data to our server without a permission from the user. User data is only received by us if you actively choose to send us the data. This means sending us log files, dump files, or if you intentionally upload your data to our MOBILedit cloud.

Activation

License Information obtained upon a purchase – Name, Company, License Key, Email and IMEI number (manufacturer make and model of your mobile device). This information will be used for an activation process, thereby matching the license database to allow activation of the software (a full usage). IMEI of the connected phone is used as a unique identifier for a single phone activations or phone limited activations. Furthermore, you agree to allow this information to be used by COMPELSON Laboratories and their respective partners.

Newsletters

We may send emails strictly to only those users who opt-in to register for a newsletter. Only relevant information about new updates, products and technologies are sent. We never provide email addresses to any other third party. Emails are infrequent with a clear opt-out option.

 

3.    Sharing

When you use the Services, we may share your information only as described below:

Following The Law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of MOBILedit or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests.

Others Working For MOBILedit. MOBILedit uses certain trusted third parties to help us provide, improve, promote and protect the Services. For example, we may use third parties to help us provide customer support, manage our ads on other sites or assist with data storage. These third parties may access, process or store your information to perform tasks only for the purposes we’ve authorized, and we require them to provide at least the same level of protection for your information as described in this Privacy Policy. We also may share with third parties aggregated or anonymized information that does not directly identify you.

Business Transfers. If we're involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal.

4.    Protection

While no service is completely secure, we have a security team dedicated to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.

5.    Retention

We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us at support@mobiledit.com. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.

6.   Access

To modify or delete the personal information you have provided to us, simply log into the Services and update your profile. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.

7.   Communications

We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications.

8.    Modifications

We may modify this Privacy Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures.